Whatsapp is a famous social media application used for text messages, voice and video calls, sharing files, photos, videos, and interesting animated stickers all over the world. Many people use Whatsapp, but due to having a large number of users sometimes you will see the “Unfortunately WhatsApp Has Stopped” Error message.
First of all, you can find out the cause for Unfortunately WhatsApp Has Stopped if the WhatsApp server is down you can wait until the WhatsApp server is fixed and if it’s due to bugs and glitches on your WhatsApp application or phone then you can fix the error.
If you don’t know how to fix Unfortunately WhatsApp Has Stopped on iPhone or Android phones then this article will you to find out the cause and fix your problem. So, stay with us and read the full article stated below.
Table of Contents
What are the Reasons behind “Unfortunately WhatsApp Has Stopped” on Android?
The main reason behind unfortunately WhatsApp Has Stopped is due to WhatsApp Server down, cache files, Slow internet connection, and outdated WhatsApp application.
Besides, bugs and issues on your WhatsApp application or device you will be unable to open the WhatsApp application on your phone.
Here are the possible reasons behind unfortunately WhatsApp Has Stopped working on iPhone and Android devices are:
1. Due to WhatsApp Cache Data
If you are using the WhatsApp application for a long time and if you haven’t cleared the WhatsApp cache data then due to cache data your WhatsApp will stop working on your phone.
2. Outdated WhatsApp App
WhatsApp, Facebook, and Instagram are apps of Meta Platforms and they update their app timely and when they add or remove the features from the app.
If you haven’t updated the WhatsApp application then you will see you can’t open the app.
3. Low “RAM or ROM” Space on the Device
If your device is a 1 or 2GB phone then due to the RAM space Whatsapp will crash on your phone most of the time and sometimes due to ROM space you won’t be able to load the app on your phone.
Make sure your device is 4GB or more than 4GB RAM mobile phone and has sufficient storage on your device to load and open the WhatsApp application.
4. Email or phone number changed
If you have changed your phone number or Email address from your WhatsApp account and try to log in to your WhatsApp application using the old phone number or email address then you won’t be able to open the application on your mobile phone.
5. Logged into the Multiple Devices
If you are currently logged into another mobile phone or WhatsApp desktop then sometimes you can see the issue and you won’t be able to log into your account or open the app.
Your account might get logged out from one of the devices and won’t open your account.
6. WhatsApp Date and Time fake
While playing games or using some application you might change the date and time from your device to hack the game and app.
If you have to change the date and time and fake the date and time from your device then while using the WhatsApp application you might not be able to open the WhatsApp app on your phone.
7. WhatsApp Server Down
Sometimes due to bugs and issues, and while testing new features, the server of WhatsApp might be down if you try to open the app while the server is down you won’t be able to load the app, and it stops working.
So these are the possible reason and causes of unfortunately WhatsApp Has Stopped iPhone and Android Phones.
Some of the problems can be fixed following this article, so if you want to fix the problem-related WhatsApp stopped working and is unable to open on your Android or iPhone phone then follow the solutions stated below.
7 solutions to Fix Unfortunately WhatsApp Has Stopped Errors on Android and iPhone
Here are the top best 7 solutions to fix Unfortunately WhatsApp Has Stopped Errors on Android and iPhone, you can follow the solutions stated below.
Solution 1: Clear data and cache of the app
If you haven’t cleared the cache from your WhatsApp and phone then you have to clear the data and cache of the app to start working the app.
You can’t clear all the cache files and data within the WhatsApp application so clear the WhatsApp cache from your mobile phone.
To clear the data and cache of the WhatsApp application follow the steps stated below
- Go to the Settings on your device.
- Now, tap Manage Apps
- After that, choose WhatsApp under the manager apps
- Now, tap on the clear cache from the bottom
- And tap on the clear all cache data
- Finally, tap on the clear cache button.
So these are the steps to clear all the cache files and data of WhatsApp from your phone.
Solution 2: Uninstall and Reinstall the WhatsApp app
Even after clearing all the cache data and files from the device, if you are unable to open WhatsApp on your phone then you can uninstall the app and reinstall the app on your mobile phone.
To uninstall and reinstall Whatsapp on your phone follow the steps mentioned below.
- Open Play Store on Android and App store on iPhone.
- Tap in the search field and search WhatsApp.
- Again tap on the WhatsApp logo.
- Now, tap on the Uninstall button to remove the app from your phone.
- Finally, tap on the Get button on iPhone and the Install button on Android to reinstall WhatsApp.
So, these are the complete steps to uninstall and reinstall the application on your phone.
Solution 3: Restart your Android/iPhone once
Even after uninstalling and reinstalling the Whatsapp application on your device, not work WhatsApp, and keeps stopping then restart your iPhone or Android phone once and try to open the App.
You can directly press and hold the power button from your device and choose the Reboot or Restart option to restart your iPhone or Android phone.
Somehow if your device has some problem then it restarting the device will solve some of the issues and you might be able to open WhatsApp on your device.
Solution 3: Not having enough storage space on the phone
Sometimes when you receive large files, documents, videos, or photos on WhatsApp when your phone doesn’t have enough storage space then the WhatsApp application starts crashing on your phone.
So clear the storage on your device and try to open the WhatsApp application.
You can delete junk messages, unwanted files, and documents, and double photos and videos to clear space on your phone.
Clear the space and try to open the WhatsApp application.
Solution 4: Look for any updates available
What is your WhatsApp version?
If you are using the outdated application on your phone then it is obvious your application will crash and you won’t be able to run the application.
Similarly, if you are using the old version of WhatsApp but WhatsApp already rolled out many updates then you will automatically face issues and errors while using the App, somehow you have to update the WhatsApp app to open and use the app again on your device.
To look for updates available and update the app, follow the steps stated below:
- Open the Google Play Store on your Android phone or App Store on your iPhone.
- Now, tap and search WhatsApp.
- Open WhatsApp from the search result.
- Now, you will see the Update button if Update is available.
- And you will see Uninstall and open button if there is no option.
- Finally, tap on the Update button to update and get the latest version of WhatsApp.
So these are the complete process to update your WhatsApp application on your iPhone and Android devices.
Solution 6: Maybe the Gmail account is hacked or invalid
Did you change your phone number or email address from your WhatsApp application?
Try to log in to your WhatsApp account using the current email address and phone number “New” that you changed to.
If you are unable to see the WhatsApp email address or phone number then force stop the WhatsApp, clear cache and reopen the WhatsApp, and login into your account.
If your account is hacked then recover your WhatsApp password.
Solution 7: Contact WhatsApp Customer Support
Somehow if you are unable to fix the problem following all the solutions stated above, you can contact WhatApp and know the cause behind you are not able to open WhatsApp and it says Unfortunately WhatsApp Has Stopped” Error.
To contact WhatsApp customer support go to the link Contact WhatsApp
Frequently Asked Questions – FAQs
What causes unfortunately WhatsApp has stopped?
When WhatsApp crash you will see Unfortunately WhatsApp Has Stopped and the cause can be due to bugs and issues, low RAM and ROM storage, cache data, and server down.
Why did WhatsApp stop working today?
Check if the WhatsApp server is down or not, if not there might be various reason that stops from working WhatsApp on your phone.
Why unfortunately WhatsApp has stopped app lock?
Due to being corrupted or crashing unfortunately WhatApp has stopped app lock.
Why Whatsapp has stopped open the app again?
If your WhatsApp app keeps stopping and says Unfortunately WhatsApp Has Stopped then clear the cache, reinstall the app, and contact WhatsApp support to fix the problem.
On the low RAM and ROM storage phone, Unfortunately, WhatsApp Has Stopped Error is a common issue because due to laggy device and low space on the phone it won’t be able to render the High GB application on the phone and it keeps crashing.
But even if you have a high-performance phone and still WhatsApp says Unfortunately WhatsApp Has Stopped then here in this article we have mentioned all the solutions to fix the problem.
We hope you will be able to fix your problem and start using the WhatsApp application again on your device.
Thank You for reading our article.