Are you looking for a way to fix TikTok black screen problem? When you open your Tiktok then you will likely see a black screen without playing a video. Even though you refresh the fyp over and over again then Tiktok won’t load any content on it.
The main issue for Tiktok not loading videos or showing black screen is because of poor internet connection and using an outdated version of the app. If you keep these two things in your mind then you won’t ever face such a black screen on Tiktok issues.
But there can be also other reasons why your Tiktok videos are blank and you can’t see someone’s videos from ‘For You Page’.
Why Do You Get Black Screen on TikTok?
If your Wi-Fi is slow then you will likely get a black screen on Tiktok’s home page. But if your internet is working fine then here are the other possible causes for the Tiktok black screen.
1. TikTok Server Is Down
When the Tiktok server is down when you are about to check out the videos for someone then you will see a black screen. The server is the important thing that helps you to access your account as well as see someone’s video. If the server is not working then you can’t use your Tiktok.
2. Insufficient Storage in Your Device
Tiktok will use quite a large space in your device if your constantly using it every day. When you post a video, save it on drafts or favorites, and watch someone’s Tiktok video then it will consume the Tiktok space based on your usage. So, if you don’t have sufficient space in your mobile device for Tiktok then you may see the issue later on.
3. Outdated TikTok Application
Tiktok constantly needs a new update from time to time so that it can fix the bugs and improve the performance of the app. But if you don’t have a habit of updating the app then your current Tiktok version won’t be compatible with its latest version out there.
This is why you are seeing a Tiktok black screen issue in your device which can be Android or iPhone.
4. Activated VPN
You don’t have to use a VPN on your device when you are using Tiktok. Yes, VPN only changes your IP address but it can also cause trouble for some devices or app. If the app is not available in your location or country then using it with a VPN won’t help you out to watch videos on Tiktok.
How to Fix TikTok Black Screen Issue?
After the possible reason for the Tiktok not loading videos or a blank screen, now here are the possible solutions to solve it on iPhone and Android.
1. Check your Internet Connection
The first thing you need to do when you see blank Tiktok videos is to check your internet. Open the YouTube application and make sure the video are loading. If you can play YouTube videos then you can also play Tiktok videos.
However, if there is an issue with your internet or it’s slow then restart your router. Rebooting the router can solve the unstable internet and helps to give a proper connection.
2. Restart Airplane Mode
You can also turn off and turn on the Airplane mode on your device. If restarting the router doesn’t help to fix the internet then restarting the Airplane mode will. When you turn off the Airplane mode then it will cut off the connection in your device’s Wi-Fi and cellular. So, after you turn it on then it will simply restart all the network connection settings of your device.
3. Clear TikTok Cache
Clearing the Tiktom cache is also helpful to fix Tiktok black screen in a video on fyp. If there is way too much cache in your Tiktok then it won’t be good for your account. So, follow the following steps to clear the cache on Tiktok.
- Open your Tiktok account.
- Go to your profile area.
- Now, tap on the “There lines” from the top right corner.
- There, choose the “Settings and Privacy” option from the list.
- Next, scroll down and tap on the “Free Up Space” option.
- Now, tap on the “Clear Cache” button and confirm it.
4. Turn Off Data Saver on TikTok
After clearing the Tiktok cache then you need to disable the Tiktok data saver feature. When data saver mode is activated in your Tiktok then it will prevent loading the high-resolution videos. Moreover, it will also take a longer time to load the Tiktok videos of someone. So, follow the following steps to turn off the Tiktok data saver.
- Access your Tiktok account.
- Now, tap on your profile icon from the bottom right corner.
- After that, go to your account settings from the upper right corner of the screen.
- On the settings section, locate and open the “Data Saver” option.
- Now, toggle off the “Data Saver” button.
5. Log Out and Log in
You can also log out from your account and then log back in to solve Tiktok’s black screen or blank video problem. When there is something wrong with your account due to bugs or minor internal issue then you have to reboot your account.
6. Update TikTok Application
As I said earlier, if you are using the outdated Tiktok app then you have to download the latest version as soon as possible. When you don’t want to see any minor issues in your Tiktok then just remember to update the app.
In case, you are running out of space then you can also use ‘Tiktok Lite’ which is the mini version of the official Tiktok app.
7. Re-install TikTok App
If you can’t solve your issue by following the above methods then simply uninstall Tiktok and download a fresh version. Maybe there is a bigger issue in your account that can’t be solved with common solutions. So, get Tiktom in Android from Google Play Store and iPhone from Apps Store.
8. Contact TikTok Customer Service
In case you don’t want to re-install your Tiktok then you can also contact Tiktok support team and appeal to them to check your black screen problem. You have to clearly state the main issue in your account with a screenshot so that it would be helpful for Tiktok to identify the cause quickly.
Frequently Asked Questions (FAQs)
How to Get Rid of Black Box Around My TikTok Video?
To get rid of the black box around your Titok videos, you have choose “9:16 aspect ratio” while editing your video.
Can you Use Dark Mode on TikTok?
Yes, you can easily use dark mode on Tiktok by accessing your account settings and switching the “Dark Mode” feature inside the ‘Content & Activity’ section.
Can You Fix TikTok Black Screen?
Yes, you can fix Tiktom black screen issue by clearing out the Tiktok cache, disabling the Tiktok data saver mode, and updating the Tiktok app.
Now, in this way, you can solve Tiktok black screen or Tiktok blank video issue in your account. So, don’t forget to turn off the data saver feature and update the app when you can’t load videos and slideshow pictures. Also, examine your internet connection from time to time.