SunTrust is an American bank that has the largest subsidiary and assets in the United States. The bank offers a wide range of services to its customers that including online banking. If you don’t have time to visit the physical bank for any banking transitions or work then you can simply use its online banking service. All you need to do is register to SunTrust online banking and start using it.
When you open the SunTrust online banking service then you can make payments, check balances, transfer funds, apply for loans, check your transaction history, and more right from your mobile device as well as a laptop. That’s because it offers both mobile banking as well as a website to use online services.
So, today you will learn to register and set up SunTrust online banking in the most simple way. Besides, we will also talk about activating SunTrust online banking and use it various services.
Let’s get started.
SunTrust Online Banking Review
SunTrust bank is established in 1891 that has headquartered located at SunTrust Plaza, Atlanta, Georgia. It is one of the largest banks in the United States that has a wide range of services and products in order to keep its customer finance on a right track.
In 2016 September, SunTrust bank operates 1,400 branches and 2.160 automatic Teller machines in Washington D.C as well as in the Southeastern States. It doesn’t want its customer that their bank doesn’t provide more services in their location.
Similarly, SunTrust is now merged with regional bank BB&T and created a new bank called “Truist” back in 2019. The bank is now the 7th largest bank in the whole United States that has $396 billion in deposits and $297 billion in loans.
Moreover, you can get various banking products or services from SunTrust such as saving accounts, checking accounts, online banking, money market accounts, certificates of deposit, credit cards, and more.
Besides, SunTrust bank is best for easy integration with digital payment services such as online and mobile banking and earning good cash back through debit cards and credit cards while making a purchase.
The only cons of SunTrust bank are the low-interest rates and services available in Southeastern U.S.
Advantages and Disadvantages of SunTrust Bank
There are few pros and cons of using SunTrust’s online banking service which you should know. This will help you to determine whether it’s beneficial to open online banking or not in SunTrust.
Advantages of SunTrust Bank
You will get good perks of opening an account in SunTrust bank from your location. Take a closer look.
- The bank offers a friendly service with good hospitality from every branch.
- There is a reasonable rate in loan and mortgages interest compares to other banks in the U.S.
- You will have to bear a low cost or fee while using the services of SunTrust bank.
- You can easily connect your SunTrust MasterCard, Visa credit cards, and debit card to Apple Pay, Fitbit Pay, Samsung Pay, Click to Pay, and Garmin Pay digitally.
- You can use the SunTrust mobile banking service on Android and iPhone as well as on PC.
- The customer will receive good cashback from making a purchase through a debit card and credit card.
Disadvantages of SunTrust Bank
Apart from the advantages, there are also a few cons of using SunTrust bank.
- There is low interest in saving accounts and checking accounts.
- The bank will also check the negative review or credit history while requesting for opening a new SunTrust account.
- SunTrust doesn’t have a good tracking system.
- The website of SunTrust bank is not completely transparent in order to know the interest rates of certain accounts.
How to Download SunTrust Mobile Banking?
Before creating an account on SunTrust online banking, you first have to download its mobile banking app. In this way, it will be easier for you to register in SunTrust and activate its various services right from your phone.
The SunTrust mobile app has a size of 19MB only.
Note: If you live outside the U.S then you can’t able to download the SunTrust mobile app on your device. So, make sure you are currently living in the United States where the SunTrust service is available.
So, follow the following steps to download SunTrust mobile banking app on Android and iPhone.
Step 1: Open Google Play Store and App Store
First of all, open the Google Play Store and App Store on your Android and iPhone devices.
Step 2: Search for SunTrust Bank Mobile
After that, go to the search bar on the upper side and type “SunTrust Bank Mobile” in the empty search field.
Step 3: Download SunTrust Mobile Bank App
Now, you will see the SunTrust mobile banking app based on your search query. So, download the app to your device and move to the next steps.
Step 4: Install SunTrust Bank Mobile App
After downloading the SunTrust mobile app on Android and iOS, simply install the app.
Step 5: Get Ready
Once the installation is completed then get ready to create a new account on SunTrust mobile banking app.
How to Register SunTrust Online Banking on Mobile App?
Once you have installed the SunTrust mobile app then it’s time to register a new account. The whole registration process will take only a few minutes based on your internet connection. If you don’t have stable internet then it might take a longer time.
Besides, if you already have a SunTrust mobile app then make sure it’s up-to-date. Otherwise, you may find different steps than the one mentioned below.
Now, follow the following process to set up a new SunTrust online banking account on Android and iPhone.
Step 1: Open SunTrust App
First of all, open the SunTrust mobile bank app on your Android and iPhone devices.
Step 2: Tap on Sign up for Digital Banking Option
Here you can see the main page of the SunTrust app. So, simply tap on the “Sign Up for Digital Banking” option from the bottom right corner of the screen to create a new account.
Step 3: Select SunTrust Account or Loan Number Option
After that, you will be redirected to a new page. Here, you have to tap on the “SunTrust Account or Loan Number” option under the ‘Enroll Using My’ section.
Besides, if you already have an account but want to use an ATM card, Debit card, Credit card, and investment services then select your desired options wisely in the screen.
Step 4: Fill Out for New Account Form
Now, you have to fill out the entire form of SunTrust so that you can register a new account. So, you need to provide three things such as:
Account Details: In the account details section, you will have to give the account types (checking, savings, money market, loan, line of credit, and mortgage), Account number, Social Security Number (SSN), and Zip Code.
Profile & Security: In the profile and security section, you have to provide your profile information and the security option that you need in your account.
Account Services: In the account services section, you have to select the options or services that you will need later on after creating a new SunTrust account.
Step 6: Submit
After filling out the complete new account registration form then you have to submit the form for review. Once the provided information is reviewed successfully then your account will be created if there is no issue with your given information.
How to Activate SunTrust Mobile Banking?
When you register to Suntrust online banking then you have to activate so that you can use it later on. So, follow the below-mentioned steps to activate SunTrust online banking.
Step 1: Visit the Branch of SunTrust Bank
First, go to the nearest SunTrust bank that is located in your area.
Step 2: Go to the Inquiry Desk
After that, go to the help desk so that you can ask them a question.
Step 3: Ask them to Activate Your Account
Now, simply ask the bank member to activate your online banking account. Tell them that you’ve already registered for online banking earlier.
Step 4: Provide Your Banking Details
Next, you may have to submit the User ID of your online banking account which you’ve received during the registration process.
Step 5: Submit to Authorized Department
Now, submit the additional document to the authorized department.
Step 6: Wait for Account Activation
Finally, wait for your account activation and enjoy. You will receive a mail or SMS on your phone.
How to Login to SunTrust Online Banking on Mobile App?
If you have a SunTrust bank account and now you want to use mobile banking then you can access the digital service through a login. Simply, login to your SunTrust online banking and start doing the transaction and other things.
Remember, you can only login to SunTrust mobile banking app after you register your account and activate it completely. If your online banking service is not activated yet then you can’t log in to your account.
So, after the successful activation, here are the simple steps to login to SunTrust mobile banking.
Step 1: Launch SunTrust Mobile App
First, open the SunTrust mobile banking app on your device whether it’s Android or iPhone.
Step 2: Enter Your User ID
After that, type your SunTrust “User ID” in the required field. The ID will be provided to you after you register a new account.
Step 3: Enter Your Password
Now, type your password in the required field that was created while creating a new SunTrust online banking account.
Step 4: Tap on Sign On Button
After providing the login credentials, simply tap on the “Sign On” button and access your account. Now, you can send and receive money, check your account balance, Top-up, check the invoice history, pay bills, and more.
How to Register a Personal Account on SunTrust Online Banking on PC?
You can also register for SunTrust online banking through the official website of SunTrust in PC. If you don’t want to use the SunTrust mobile application for some reason for digital banking then you can simply create an account from their website.
It will help you a lot if you work on your laptop for a long time and rarely use your mobile. You can open your banking service in one tab and your work in another tab.
So, follow the following steps to create a personal online banking account on SunTrust on a laptop.
Step 1: Open Your Browser
First thing first, open your browser on your laptop. You can use any browser you want such as Chrome. Firefox, Opera, and more.
Step 2: Visit SunTrust official Website
Now, go to the search bar and type “suntrust.com” and hit enter. After that, it will redirect you to the official website of ‘Truist’ which is also known as ‘SunTrust’.
Step 3: Click on Register Now Button
After that, scroll down and click on the “Register Now” button to create an online banking account.
Step 4: Select Truist Account Number
Now, you have to select the “Truist Account Number” option under the ‘Personal Account’ section. Don’t get shocked, SunTrust is now Truist so they are the same bank.
Step 5: Fill Out the Form
After selecting your account type then simply fill out the entire form by providing information such as account number, SSN, ZIP code, and email address.
Step 6: Click on Continue Button
Next, you have to click on the “Continue” button.
Step 7: Provide Additional Information
Here, provide the additional personal information that is required.
Step 8: Submit
At last, submit the form for the review process. Once your account is approved then you will receive a mail. After that, you have to activate an account.
How to Sign In Personal Account on SunTrust Online Banking on PC?
Did you create a personal SunTrust online banking account? If yes, now you can easily access it with login credentials. Follow the simple steps to log in to SunTrust digital banking on a laptop.
Step 1: Open Your Browser
So, open your browser on your device using Chrome, Opera, Firefox, Safari, and more.
Step 2: Type SunTrust.com in Search Bar
After that, type ‘suntrust.com’ in the upper search bar and hit enter. This will takes you to the official website of SunTrust known as Truist.
Step 3: Click on Sign In Option
After accessing the website, simply click on the “Sign In” option that is located at the upper right corner of the screen.
Step 4: Enter Login Credentials
Now, you have to type your User ID and Password in the required field. You will receive online banking login credentials once you successfully create an account.
Step 5: Click on Sign In Button
At last, click on the “Sign In” blue button to access your SunTrust personal online banking account.
How to Register SunTrust Business Account on PC?
You can also use the online banking service for your SunTrust business account. If you have a business account then it will offer you even better service than a personal account. So, here are the following steps to setup a SunTrust business account online banking.
Step 1: Go to Your Browser
Open your laptop and launch your browser whichever you are currently using right now.
Step 2: Access the SunTrust Official Website
Now, visit the official website of SunTrust from the upper search bar.
Step 3: Click on Register Now Button
After accessing the website then scroll down and click on the “Register Now” button.
Step 4: Select Business Account
After that, under the Business Account section, you have to click on the “Register Now” option.
Step 5: Select the Business Type
Next, choose your business type whether Sole proprietorship or other business type.
Step 6: Fill Out the Business Form
After selecting your business type, you have to fill out the form according to the asked requirements. Once complete then click on the “Continue” button at the bottom side.
Step 7: Provide Additional Personal Information
On the next page, you have to fill out additional information that is related to online banking registration for business account.
Step 8: Submit Your Online Form
Finally submit your form and wait for the result.
How to Login to SunTrust Business Account on PC?
If you have created online banking of SunTrust for your business account then you can use it right away. Simply provide your login credentials and access your account in no time.
So, follow the following steps to log in to SunTrust online business account using the web application.
Step 1: Launch Your Browser
The first thing you need to do is open the browser which you are currently using on your device or laptop.
Step 2: Go to Official SunTrust Website
After that, visit the SunTrust main website from the search bar.
Step 3: Click on Small Business Option
Now, click on the “Small Business” option from the upper left header side next to a personal account.
Step 4: Click on Sign in Option
After that, simply click on the “Sign In” option that is located at the upper right corner of the screen.
Step 5: Provide Login Credentials for Business Account
Here, you have to type your online Business account User ID and Password in the required field.
Step 6: Click on Sign In Button
Once the login is provided then click on the “Sign In” button at the bottom side to access your account.
How to Reset Your SunTrust Online Banking Password?
We will forget our password one time or another time. That’s because remembering every account password is not quite possible every time. So, if you have ever forgotten your SunTrust online banking password then you can retrieve it easily.
Here follow the few steps to retrieve the SunTrust Online banking password.
Step 1: Visit Official SunTrust Website
First, open your browser and access the website of SunTrust or Truist.
Step 2: Click on Sign In Option
After that, click on the “Sign In” option from the upper right corner of the homepage.
Step 3: Click on Reset Password Option
Now, simply click on the “Reset Password” option from the right side.
Step 4: Provide Email, SSN, and User ID
Here, you have to provide your email address that is associated with your account along with the last 5 digits of your SSN and User ID.
Step 5: Click on Continue Button
After that, click on the “Continue” button at the bottom side.
Step 6: Reset SunTrust Bank Password
Now, check your email for the password recovery link from SunTrust. After that, reset your SunTrust Online banking password by adding a new password.
How to Contact SunTrust Bank Customer Service?
You can also contact to SunTrust customer service if you have anything to ask or having trouble using the digital account. Simply get the help number and state your issue in brief.
SunTrust Phone Number: 844-487-8478 (Inside U.S), 1-910-914-8250 (Outside U.S)
“If you want further more help then you can visit the above-provided link”
Frequently Asked Questions
Does SunTrust Have Mobile Banking?
Yes, SunTrust bank does offer a mobile banking service to its customers.
Can You Transfer Balance from SunTrust to Other Banks?
Yes, you can easily transfer your balance from SunTrust to other banks through an online payment.
Is SunTrust Mobile Banking Safe to Use?
Yes, SunTrust bank is legit and its mobile banking is also safe to use.
You can easily use the digital service of the SunTrust bank from your mobile device and laptop. You don’t have to visit the bank each and every time, simply register to SunTrust online banking and access the service from the palm of your hand.
If you have any queries related to the article then let us know in the comment section.